Life Cycle Service Portfolio
Increased Safety – Greater Efficiency – Higher Productivity
Kardex Remstar’s Life Cycle Service provides a holistic, modular solution that guarantees the effective operation of your logistics and warehousing operations.
NOW NEW: For FLEX Care and FULL Care
Remote Support – Top-quality service with operator and management support
Remote Assistance and Remote Analytics for more transparency, productivity and security for the whole life cycle of your Kardex Remstar units.» Read more
BASE Care – The basic protection package for automated storage solutions from Kardex Remstar. Our experienced technicians guarantee reliable testing according to legal requirements. In the event of faults or questions, our service team will be pleased to help you during normal working hours.
FLEX Care – Adjust the contract details exactly to your personal needs. Decide how much support you need from us and whether you require our Remote Support Module to reduce the risk of equipment failure. FLEX Care is our most popular contract package for companies with their own maintenance staff.
FULL Care – Enjoy maximum service protection at predictable costs. Our FULL Care package offers you a series of tangible benefits. The built-in Remote Support Module detects problems early so that you can take preventive action to ensure the productivity of your systems. At the same time, all service requirements are already included in the package. This means that there are no additional costs for the repair or maintenance of your storage systems. FULL Care is for companies that do not have their own in-house maintenance provision.